How to Create Support Package

Introduction

This guide shows an administrator of an EJBCA Cloud AWS instance how to create a support package to upload to a ticket on the PrimeKey Support Portal.

Documentation

This EJBCA Cloud Documentation applies for the latest EJBCA Cloud version. For documentation for previous versions, refer to the PrimeKey EJBCA Cloud download area.

For the latest EJBCA Enterprise documentation, see EJBCA Documentation.

AWS Documentation

Information on AWS Public IP addressing is available in the AWS User Guide for Linux Instances.