The person who manages the ESXi server - and thus can see the OTP/TTY - is in many cases not the person who manages the Software Appliance. You should therefore remove the Initial OTP user to avoid security issues.

To remove the OTP user:

  1. In the Actions column of the User Accounts table, click Remove.


  2. When prompted, click Remove to confirm the action.

Next Step: Configure Hardware Security Module

Next, see Step 3 - Configure Hardware Security Module (HSM).