The following provides some general troubleshooting tips and information to help you get back on track.

Network Adapter

The IdAM OS will boot the Network Interface Cards (NICS) on the following IP addresses:


After a successful boot of the virtual machines, the network addresses are set to the configured IP addresses, see Connect and Boot the IdAM.

Test TLS Connection to Device Adapter

To verify the installed TLS certificate on the Device Adapter (DA) interface, do the following.

  1. Make sure you have OpenSSL installed and network access to the DA.
  2. Run the following echo command:

    echo '' | openssl s_client -connect DA-IP:443
  3. You can manually extract the certificate in PEM format from the shell output.
  4. To generate text output for comparison, run the following:

    openssl x509 -in FILE-U-JUST-SAVED -noout -text
  5. Compare this file or OpenSLL output to the data you would expect after installing your new certificate.