You have obtained the Hardware Appliance from Keyfactor.

In the following sections, you will find information about the scope of delivery as well as details about the Hardware Appliance device.

Scope of Delivery

The Hardware Appliance package contains the following items:

1 Quality Assurance Test ReportThe Hardware Appliance Test Report lists the quality checks that have been performed. It is signed by Keyfactor authorized personnel.
1 Packing List

1 Hardware Appliance

1 set of mounting rails with a mounting instruction and a set of screws

4 mains cables, one pair each for European and American standard

1 smart card reader with PIN pad and display
(optional) 10 smart cards

Overview - Front

The following illustrates the front view of the Hardware Appliance.

Front View of the EJBCA Hardware Appliance
  1. Four bays for customer serviceable hard disks, (Solid State Disks (SSD)) for database and RAID1.
    Two disks are provided, two bays are empty.
  2. SSD Slot 0
  3. SSD Slot 1
  4. SSD Slot 2, empty
  5. SSD Slot 3, empty
  6. Cooling vents:
    Do not obstruct the vents.
  7. Status LED row:
    Green: Power
    Red: Hard Disk
    Yellow: Info
  8. Front display for status information and IP address configuration messages
  9. Menu buttons to operate the front display:
    Up, Down, Enter, Cancel
  10. Front USB ports:
    The ports are suitable for PIN pad connection.
  11. Power button, ATX power supply

Overview - Back

The following illustrates the back view of the Hardware Appliance.

Back View of the EJBCA Hardware Appliance
  1. Hardware Appliance serial number
  2. Two power supply units (PSU), redundant
  3. Mainboard serial connection, not operational
  4. Mainboard USB ports, suitable for PIN pad connection
  5. Application network interface (left) and Management network interface (right)
  6. Mainboard VGA connector, not required for operation
  7. Hardware Security Module (HSM)
    Do not use the USB port or the buttons!
  8. Connector for external battery and test automation
  9. Safeguarded External Erase button for Factory Reset
  10. Additional network interfaces, currently not activated

Taking into Operation / Powering Up

Note the following when taking the Hardware Appliance into operation and powering it up.

  1. Make sure the seal at the right side of the Hardware Appliance is intact and has not been tampered.
  2. Make sure the serviceable hard disks are sitting properly in their bay.
  3. Make sure the PSUs sit properly.
  4. Connect the power cord.
  5. Connect the network cables.


    Both network cables must be plugged in and connected to the network before starting the appliance.

  6. Power on the machine to start booting. Booting will take about 5 minutes.

Default IP address

The default IP addresses used by the Hardware Appliance are and If these IP addresses are already in use on your network, this will cause an IP address conflict.